Mailstar

About Mailstar · Rochester, NY

More than a Print Shop.

We're Your Campaign Partner.

Since 1990, Mailstar has been turning Rochester businesses’ ideas into mail that gets opened, read, and acted on. One team. One facility. Every step handled right.

30+

Years in Business

G2

Master Certified

1000+

Campaigns Delivered

1st

Seamless in Upstate NY

Our Story

From Lettershop to Full-Service Campaign Partner

Mailstar started in 1990 as a Rochester-area lettershop — a focused operation that knew postal logistics inside and out. Over the following decades, the team recognized that clients needed more than a place to process mail. They needed a true end-to-end partner: one who could design the piece, print it, address it, and get it in front of the right people without the client ever having to juggle vendors.

That’s the company Mailstar became. From Concept to Results isn’t just a tagline — it’s how every job is approached. Today, working from our full-service facility at 600 Mile Crossing Boulevard in Rochester, the Mailstar team handles everything from a single postcard to multi-touch direct mail campaigns for businesses, nonprofits, and organizations across the region.

1990
1990 — Founded
Mailstar opens as a direct mail lettershop in Rochester, NY — built around postal expertise and client service.
1996
1996 — Incorporated
Mailstar, Inc. formally incorporated in Monroe County, NY as the business grows its capabilities and client base.
[YR]
[YEAR] — Full-Service Expansion
Add the year Mailstar expanded into graphic design and digital printing — when did the "From Concept to Results" model fully come together?
[YR]
[YEAR] — G7 Master Certified
Earned G7 Master Certification from IDEAlliance — the global gold standard for color accuracy in print production.
Confirm year of first G7 certification.
[YR]
[YEAR] — USPS Seamless Acceptance
Became the first mail house in Upstate New York to earn USPS Seamless Acceptance designation — giving clients faster entry into the mail stream.
Confirm year of USPS Seamless Acceptance qualification.
NOW
Today
30+ years in, Mailstar remains Rochester's go-to partner for direct mail that actually works — with the same commitment to quality that started it all.
Our Mission

What We Stand For

We set out to do more than run jobs. We set out to be the kind of partner that makes the whole process easier, smarter, and more effective for every client we work with.

"Our goal is to amaze you — not just deliver your job."

Quality Without Compromise

G7 Master Certified color accuracy means what you approve on screen is exactly what lands in your customer's mailbox — every run, every time. We catch problems before they become costly.

True Partnership

We guide you through the process, ask the right questions, and treat every project like our reputation depends on it — because it does. One call, one team, no hand-offs to outside vendors.

30 Years of Know-How

We've seen every scenario — tight deadlines, complex data files, USPS rule changes — and we know how to navigate all of it. That experience is what separates campaigns that get results from ones that don't.

The Team

The People Behind Your Campaign

Mailstar is a family-built business led by people who have dedicated their careers to the craft of direct mail. When you work with Mailstar, you work with people who care.

Team Member

Title/Role

Team Member

Title/Role

Team Member

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Title/Role
Exterior of a light-gray industrial warehouse with curved roofs, trees in front, and a parking lot with a car under a blue sky.
Our Facility

Everything In-House. Nothing Outsourced.

At 600 Mile Crossing Boulevard in Rochester, Mailstar operates a full-service production facility where design, digital printing, addressing, inserting, and USPS drop-off happen under one roof — handled by one team.

That means no missed hand-offs between vendors, no communication gaps, and no surprises on your delivery date. When you trust Mailstar with a project, it stays with Mailstar start to finish.

Turnaround

24–48 Hours

Color Standard

G7 Certified

USPS Drop-off

Seamless Acceptance

Location

Rochester, NY

Who We Serve

Built for Rochester.
Trusted Across Industries.

For over 30 years, Mailstar has worked with businesses, nonprofits, and organizations of all sizes across the Rochester region and beyond. If you need to reach people in the real world, we know how to get there.

Healthcare & Insurance

Nonprofits & Fundraising

Real Estate

Retail & E-Commerce

Financial Services

Education

Government & Municipal

Rochester Businesses

G7 Master Certified

IDEAlliance certified — gold standard for color accuracy in commercial printing.

USPS Seamless Acceptance

First mail house in Upstate New York to qualify — your mail moves faster.

30+ Years in Business

Serving Rochester since 1990. Deep USPS relationships and local expertise.

Full-Service, In-House

Design, print, address, and mail — all in our Rochester facility. No outsourcing.

Ready to Work Together?

Let's Build Your Next Campaign

Whether you have a clear vision or just a goal in mind, Mailstar's team will help you figure out the best path forward — no obligation, no pressure.