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Mailstar

About Mailstar · Nationwide Direct Mail Partner

35+ Years. One Commitment: To Amaze You.

Mailstar is a full-service print and direct mail company — built on relationships, driven by results, and committed to going above and beyond for every client we serve, nationwide.
Mailstar production team celebrating with arms raised on the production floor

35+

Years in Business

5.0★

Google rating from verified clients

1000+

Campaigns Delivered

G7™

Master Certified by IDEAlliance for color accuracy

Our Story

Your Print & Mail Partner — For Over 35 Years.

Mailstar opened in 1990 as a lettershop that knew postal logistics inside and out. As clients asked for more, we grew into a full-service print and direct mail company — design, digital printing, addressing, inserting, and USPS entry, all under one roof, with one team, on one timeline.
What’s stayed consistent through three decades is our commitment to the people we work with. Our job isn’t just to print your pieces and ship them out — it’s to guide you through the process, remove the complexity, and make sure you’re proud of what you send.

Along the way we’ve kept raising the bar: earning G7 Master Certification for color accuracy and becoming the first mail house in Upstate New York to achieve USPS Seamless Acceptance.

Mailstar team members running an inserting machine while a colleague stocks shelves
How We Work

Our Goal Is to Amaze You.

That’s not a marketing line — it’s the standard we hold ourselves to on every project. When you work with Mailstar, you get a team that treats your campaign like it matters. Because to us, it does.
Award badge with a checkmark

We Guide, Not Just Deliver

Not sure what format will work best, or the difference between First Class and Standard? We'll explain it clearly — without making you feel like you should already know.

cog with arrows

We Catch Problems Early

Every project is reviewed before it moves to production — because we'd rather have a five-minute conversation than deliver a job you're unhappy with.

We're Accountable

One team owns your project from the first conversation to the USPS drop. No finger-pointing between vendors. No mystery about what's happening.

Group of three people

We're In This Together

We ask about your goals, your audience, and your constraints — then use 35+ years of experience to help you make smart decisions.

The Team

The People Behind Every Campaign.

When you work with Mailstar, you work with real people who pick up the phone, sweat the details, and stand behind every piece that goes out the door.

Tatiana and Abby of Mailstar leadership, portrait on a black background
At the Helm

Big ideas. Great chemistry. A shared vision.

Meet Tatiana & Abby →

Abby, Mailstar Director of Operations, holding a USPS mail tub filled with flowers
Operations

When in doubt, ask Abby. Actually, just ask Abby.

Meet Abby →

Mailstar production team checking mail pieces at an inserter beside USPS trays
Production

Where the magic happens — thousands of little masterpieces at a time.

Meet Production →

Mailstar designers comparing Pantone color swatches over a design portfolio
Design

The art of standing out — imagination meets intention.

Meet Design →

Credentials

Certified. Qualified. Proven.

These aren’t participation trophies. They take ongoing investment, process discipline, and performance standards most print and mail operations don’t meet.
Idealliance

G7 Master Certified

The international standard for color accuracy. The color you approved on screen is the color on every piece in your run.

First in Upstate New York

USPS Seamless Acceptance

Your mail skips standard dock staging and enters the mail stream faster, with more predictable in-home dates.

Since 1990

35+ Years in Business

Deep relationships with businesses and nonprofits, and real knowledge of reaching nationwide audiences by mail.

Our Facility

Everything You Need Under One Roof

Exterior of Mailstar’s print and direct mail production facility
From our production facility, Mailstar handles design, digital printing, addressing, inserting, and USPS drop-off for clients nationwide — all under one roof, with one team accountable from start to finish. No vendor hand-offs, no communication gaps, no surprises on your delivery date.
Friday morning file. Monday delivery.
★★★★★
"I couldn't give them something until Friday morning… Somehow, they got the job to the post office that afternoon so it arrived in my recipients' mailboxes today, Monday. And they didn't skimp on quality… I don't know how they pulled it off, but they did. Kudos to Mailstar."
Anne L.
What Our Clients Say

Don't just take our word for it.

★★★★★

"We have used Mailstar for several years and several events. They always provide the best service and quality, which keeps us coming back again and again. They are attentive and truly care about their customers. We will always use Mailstar for our mailing needs."

N
Nan D.
★★★★★

"We have been doing business with Mailstar for over 30 years! Thank you so much to Mailstar for equipping us in our marketing, advertising and mailings. Very professional, efficient and easy."

S
Sue H.
★★★★★

"Mailstar is the best! Their design, printing, and mailhouse services are top drawer. They have helped us increase returns on our annual appeals and made sure every unit mailed is received. They also do excellent creative work for our event advertising."

S
Sueann T.
★★★★★

"What a great experience working with everyone at Mailstar! We were pleasantly surprised on how easy the design process was in particular. As a small business we always look to partner with organizations that offer great service at a reasonable rate. Mailstar certainly delivered just that. We would highly recommend them and plan to continue working with them moving forward."

J
Justin C.
Let's Work Together

Ready to Work with a Team That Puts You First?

Have a project ready to go, or just want to talk through options? Call, email, or fill out the quote form — we’ll get back to you the same business day.

Monday–Friday, 8am–4:30pm · 600 Mile Crossing Blvd, Suite 4, Rochester, NY 14624